Harvard Pilgrim Health Care is the #1 private health plan1 in America again according to an annual ranking of the nation’s best health plans by the National Committee for Quality Assurance (NCQA). Harvard Pilgrim is the only private health plan in the nation to be named #1 for member satisfaction and quality of care for nine consecutive years. Harvard Pilgrim Health Care of New England, Harvard Pilgrim’s New Hampshire affiliate, is the top-ranked plan in New Hampshire.
Rankings are based on clinical quality as measured by The Healthcare Effectiveness Data and Information Set (HEDIS), a tool developed by NCQA to enable purchasers and consumers to make reliable comparisons of health care plan performance. Other measures used to score health plans for NCQA’s rankings include the U.S. Department of Health and Human Services’ Consumer Assessment of Healthcare Providers and Systems (CAHPS) and NCQA’s accreditation standards ratings.
Read the full news release